Privacy Policy
At NordSolutions we respect your privacy and are committed to protecting the personal information you share with us, this policy explains what data we collect, how we use it and the choices you have regarding your information.
1. Scope and Purpose
This policy applies to all visitors and users of our website and to all individuals whose personal data we process in the course of providing management consultancy services other than financial management, it covers data collected online and offline during the delivery of our services and during marketing activities.
2. Information We Collect
We collect data you provide directly when you contact us or request materials, this may include your name, business email address, company name, job title and any other details you choose to share, we also collect information automatically when you browse our site, such as IP address, browser type, device identifiers, pages viewed, time spent on pages, referring URLs and clickstream paths.
3. Use of Personal Data
The personal information we collect is used to:
3.1 Deliver the consultancy services you have requested and to respond to your enquiries
3.2 Personalise your experience and tailor the content and offers you see on our site
3.3 Provide you with newsletters, marketing updates and event invitations if you have opted in
3.4 Conduct analytics to understand user behaviour and improve our website and services
3.5 Comply with legal obligations and enforce our terms of use
4. Legal Basis for Processing
We process your data on the basis of:
4.1 Your consent when you opt in to receive marketing materials
4.2 The performance of a contract when we provide consultancy services to you
4.3 Compliance with legal obligations in respect of record keeping and regulatory requirements
4.4 Our legitimate interests in operating and improving our business and maintaining relationships
5. Cookies and Tracking Technologies
We use cookies and similar technologies to recognise your device, remember your preferences and deliver tailored content, cookies also help us analyse site performance and traffic patterns, you can manage your cookie settings at any time via your browser, please note disabling certain cookies may impact site functionality.
6. Data Sharing and Disclosure
We do not sell personal information to third parties, we may share data with:
6.1 Trusted service providers who assist with hosting, analytics, email delivery and customer support under strict confidentiality agreements
6.2 Professional advisors such as legal counsel and auditors for compliance purposes
6.3 Regulatory authorities or law enforcement where required by law or to protect our rights
7. International Data Transfers
Some of our service providers operate outside the UK and European Economic Area, when we transfer your data internationally we ensure appropriate safeguards are in place such as standard contractual clauses or reliance on adequacy decisions to protect your rights.
8. Data Security Measures
We implement physical, technical and organisational measures to safeguard your data against unauthorised access, alteration and destruction, these include secure servers, encryption of data in transit, access controls, regular security reviews and staff training, while we strive to protect your information no system can be completely secure.
9. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligation, when data is no longer required we securely delete or anonymise it.
10. Your Rights
Subject to applicable law, you have the right to:
10.1 Access the personal data we hold about you
10.2 Request correction of inaccurate or incomplete information
10.3 Request deletion of your data where processing is no longer necessary
10.4 Object to or restrict certain processing activities
10.5 Withdraw consent at any time where processing is based on consent
10.6 Lodge a complaint with a supervisory authority if you believe your rights have been violated
11. Links to Other Websites
Our site may contain links to third party websites which operate under their own privacy policies, we encourage you to review those policies, we are not responsible for the practices of external sites.
12. Children’s Privacy
Our services are not intended for children under sixteen, we do not knowingly collect personal information from minors, if you believe we have done so please contact us and we will delete the data promptly.
13. Changes to This Policy
We may update this policy to reflect changes in our practices or legal obligations, any updates will be posted here with a new effective date, please review regularly to stay informed.
14. Contact Information
If you have questions about this policy or our data practices please contact our Data Protection Officer at privacy@nordsolutions.co.uk
Disclaimer: This privacy policy is provided for informational purposes and does not constitute legal advice, for specific guidance you should consult a qualified professional.